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OK Takeaway - Privacy Policy

This privacy statement covers the site oktakeaway.co.uk and informs you about the following criteria:
  • What personally identifiable information oktakeaway.co.uk collects.
  • What personally identifiable information third parties collect through the Web site.
  • What organization collects the information.
  • How oktakeaway.co.uk uses the information.
  • With whom oktakeaway.co.uk may share user information.
  • What choices are available to users regarding collection, use and distribution of the information.
  • What types of security procedures are in place to protect the loss, misuse or alteration of information under oktakeaway.co.uk control.
  • How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should contact privacy@oktakeaway.co.uk

Information Collection and Use

Information Collection
OK Takeaway is the sole owner of the information collected on oktakeaway.co.uk. OK Takeaway collects information from our users at several different points on our Web site.

Registration
It is not necessary for a user to register in order to browse the site. Registration is only reqired if a user wants to make an order. During registration a user is required to give contact information (such as name and email address) and unique identifiers (such as, username and password). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information (such as date of birth and gender), but encouraged so we can provide a more personalized experience on our site.
It is also optional, but highly recommended, for the user to provide their address and telephone number.

Order
If the user did not provide an address or telephone number at registration then the details will be required when ordering for delivery but not permanently stored.

Information Use
Profile
We store information that we collect through cookies, web forms & log files. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties. Your profile is shared in aggregate form only.

Cookies
A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies and sometimes persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. OK Takeaway's persistent cookies are optional and only store a user's id number, which saves them from having to log in at their next visit.
We don't allow third parties access to our cookies.

Advertising
All advertising on oktakeaway.co.uk is controlled by us. Third party ad agencys are not used and therefore no tracking cookies will be used.

Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Communications from the Site
Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services & special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.

Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Aggregate Information (non-personally identifiable)
We share aggregated demographic information with our partners. This is not linked to any personally identifiable information. Takeaways are able to view statistics about orders made to them. This includes number of orders, price of orders, popular dishes etc.

Personal Information
In addition to the aggregate infomation, takeaways are able to view information relating to a particular user that has ordered from them. The information available will includes the users name, address and orders made to the takeaway. Users can opt-out of this when registering

Business Transitions
In the event oktakeaway.co.uk goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.

Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for information. For example, our registration form has an ‘opt-out’ mechanism for users not wanting to share their information with the takeaways that they order from.

Links
This Web site contains links to other sites. Please be aware that we, OK Takeaway, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally identifiable information changes (such as phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done at the "My Account" page or by emailing our Customer Support at support@oktakwaway.co.uk.

Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, on the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If, however, we are going to use users’ personally identifiable information in a manner different from that stated at the time of collection we will notify users via email and by posting a notice on our Web site for 30 days.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
privacy@oktakeaway.co.uk